💵 Refund Policy
Fair. Simple. Patient-First.
🩺 Our Commitment to You:
At Campaign Doctors, we believe in delivering real results — and protecting our clients when things don't go as planned.
That's why every Emergency Campaign Intervention is covered by our Patient Guarantee, which includes a clear, fair refund policy. No complicated fine print. No hidden hoops to jump through. Just honest business.
🔵 Our Refund Policy Overview:
- Your $100 Emergency Campaign Intervention fee is protected by our Satisfaction Guarantee.
- If, after our diagnosis, surgical intervention, and rework efforts, you are not satisfied with the outcome, you may request a refund.
- We will refund 80% of your $100 fee — no hassle, no hard feelings.
This ensures you share the commitment to trying our rework solutions before requesting a refund, while protecting you from financial risk.
⚡ When You Are Eligible for a Refund:
You qualify for a refund if:
- We have completed the diagnosis, treatment plan, surgical fixes, and 48-hour monitoring.
- You have given us a fair opportunity to perform a rework if needed.
- After these steps, you are still genuinely unsatisfied with the improvement or campaign health.
- You request the refund within 7 days of receiving your post-intervention report.
(We believe 7 days is a fair window to evaluate performance without dragging the process.)
🚫 When Refunds Are Not Applicable:
- You do not complete the intake process or provide advertiser access required for intervention.
- Campaigns are banned, suspended, or disabled by the platform for reasons beyond our control (policy violations, payment issues, etc.).
- Issues are related to external factors (e.g., broken websites, poor product-market fit) rather than advertising performance.
- You change your mind before service delivery without justifiable cause.
(But even then, we’re always happy to discuss situations case-by-case.)
🔒 How to Request a Refund:
- Reply directly to your intervention report email, stating your concerns clearly.
- Allow our team a final review to assess if a rework opportunity is still available.
- If rework does not resolve the issue, your refund will be processed within 5–7 business days via your original payment method.
✅ Our Promise:
We created Campaign Doctors because we genuinely care about rescuing your campaigns — not trapping you in fine print.
If we can’t help, we’ll never force you to pay for disappointment. That’s our simple, patient-first promise.
📬 Need Help?
If you have questions about refunds or guarantees, just contact:
📧 Email: support@campaigndoctors.com